At this stage please call us to make a booking if you wish to use an entertainment voucher. We will be looking in the future of making it possible to book online with these, but for now please call us.
We conduct trail rides for 7 years and above and pony rides fo 6 years and under.
The Scenic Trail rides are suitable for persons 7 years and above.
We recommend the Bush n Beach ride is suitable for confident/moderate riders 7 years and above and/or for beginner adults.
Forest ride is suitable for riders above 7 years provided they are experienced riders.
We accept cash, electronic funds transfer (EFT), Visa & MasterCard.
You can make a booking or enquiry by either calling us on (03) 5988 6262 or by submitting our online enquiry form.
Riders need to wear enclosed shoes. A small heal is prefered, however runners or boots are suitable. We highly recommend long pants when riding. As our rides are outside with minimal shade, weather approriate clothes are also recommend.
We supply all riders helmets that meet industry standards ASNZS3838 (2006 onwards) helmets (with the SAI Global mark) or equivilant. You may bring your own riding helmet and we will check to ensure it meets standards and then your are free to wear it.
Hair nets can be supplied if you wish to wear under the helmet.
Ace-Hi still conducts rides in the rain, however if torrential rain or storms we may call to reschedule at a more pleasant time. If you wish to cancel due to bad weather you are required to give a 24 hours notice so we can reschedule your ride.
Our Heat Policy is; Ace-Hi will monitor the weather 24hrs prior to the ride. If the forecast suggests that temperatures will be at 34c in Boneo/ Fingal, all rides after 12pm will be cancelled, and either a voucher or reschedule will be provided.
Ace-Hi is responisble for monotoring of all weather
If for any reason you are unable to make the time/date you have previously booked, you will need to call us to reschedule a new time/date. Please provide at least 24 hours notice if you are cancelling or need to reschedule.
If, due to weather or safety reasons Ace-Hi cancels the ride, we will be happy to either reschedule to another time or provide a voucher for you to book for another ride experience.
Ace-Hi does not provide refunds for cancellation of rides
You wil need to call us one-two weeks prior to your accommdation booking and we can confirm the riding times for you.
An experienced rider is a person who is confident with all aspects of trail riding; including walking, trotting and cantering. They will have had significant riding experience in all weather types and be able to safely control their horse, under all conditions.